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4myCity: System of recording reports and managing city improvement proposals

4myCity: System of recording reports and managing city improvement proposals

Tessera developed 4myCity, a platform that aims at improving the citizens’ quality of life through the management and resolution of local issues by municipalities.

The application consists of a mobile and web platform. Through the application, the citizen by using his/her mobile phone, tablet, or pc can:

  • Describe a problem that exists (regarding e.g. cleansing, street lighting, traffic and parking, public nuisances etc.) and determine its position on the map or even attach images
     
  • Report an incident exactly the moment it happens, while being on the street 
  • Propose an idea for improving a neighborhood
  • Raise a complaint to the municipality
  • Comment and vote for an issue that he/she believes it needs immediate resolution
  • Watch the progress of issues.

All data are analyzed and managed by municipalities; In that way, they:

  • Obtain a complete display of all local issues
  • Achieve an effective control of all areas
  • Are informed immediately about any incident that comes up
  • Stand by citizens and listen to their problems in order to offer the best possible solutions to satisfy their needs and requirements
  • Succeed effective management of problems and direct coordination of actions
  • Monitor, analyze and interpret behaviors and trends
  • Extract valuable information and reliable statistics for further exploitation through an operational management environment

 

By using the ‘4myCity’ application, it is succeeded:

  • Cultivation of trust and of a two-way communication between municipalities and citizens
  • Encouragement of citizens’ awareness and active participation in municipal life through suggestions
  • Efficiency of municipalities’ services regarding issues that involve citizens’ satisfaction
  • Immediate information (through real time data) both to municipalities and to all citizens for issues that matter to all
  • Improvement of the quality of life in neighborhoods

 
Ευρωπαϊκό Ταμείο Περιφερειακής Ανάπτυξης
ΕΣΠΑ
 
epanek

Implemented in the framework of the Action "Upgrading micro & small businesses to develop their skills in new markets" and was co-financed by the Greek State and the EU, and in particular by the European Regional Development Fund (ERDF)» (Project code: N4ΜΜ-02134)
 

 

 

4myCity: System of recording reports and managing city improvement proposals
4myCity: System of recording reports and managing city improvement proposals
4myCity: System of recording reports and managing city improvement proposals
4myCity: System of recording reports and managing city improvement proposals
4myCity: System of recording reports and managing city improvement proposals
4myCity: System of recording reports and managing city improvement proposals
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